Privacy Policy

Last Updated: March 21, 2025

At Sweet Family Secrets Bakery, LLC (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to provide you with the best service possible. This includes:

  • Contact Information: Name, email address, phone number, and address when you fill out forms or place orders.

  • Order Information: Details about your purchases, including billing and shipping information.

  • Website Usage Information: Data on how you interact with our website, collected through cookies and similar technologies (e.g., pages viewed, time spent).

2. How We Use Your Information

We use the information we collect to:

  • Fulfill your orders and manage transactions.

  • Respond to your inquiries and provide customer support.

  • Send promotional emails about our products, services, or special offers (with your consent).

  • Improve website functionality and user experience.

  • Ensure compliance with legal obligations.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share information in the following cases:

  • Service Providers: With trusted third-party vendors to process payments, deliver products, or host our website.

  • Legal Requirements: To comply with applicable laws, regulations, or court orders.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us understand website traffic and user preferences. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard measures to protect your information. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

6. Your Choices

  • Opt-Out: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails.

  • Access and Update: Contact us to review or update your personal information.

  • Do Not Track: Our website currently does not respond to “Do Not Track” signals.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from them.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be effective when posted on this page.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: info@sweetfamilysecrets.com
Phone: (240) 334-7703
Website: www.sweetfamilysecrets.com